DescriptionListening is the most used of all communication skills—it brings about changes in people’s attitudes. Effective listening can cause serious problems in any situation, whether religious, marital, educational, or business. The more efficient a listener you are, the more success and satisfaction you will attain in your work, play, or even social circles. This book helps you develop skills and techniques of listening, which is a step towards enhancing your image in all spheres of life
